An Application Managed Service from Panacea helps you to streamline day-to-day and long-term IT operations, enabling your IT team to concentrate on strategic projects. A single point of contact to assist in the management of your business applications will enhance system performance and provide a smarter way to manage your IT costs. All of our services are delivered through a flexible cost model allowing our clients to choose the services that best meet their business demands.
Application Managed ServicesManaged Software
Application Services Panacea’s Managed Application services address several issues that FDs, MDs and IT decision makers need to cope with:
- The ever-growing portfolio of legacy applications of decreasing value, often on platforms with growing support costs and duplicated functionality.
- Valuable internal resources caught up in routine day-today maintenance tasks and not available and focused on more value-adding activities.
- Unrealised cost savings and opportunity costs – many applications are “tolerated”, due to the lack of information on their true value to business vs. costs and risks.
- Low predictability for application maintenance costs.
- Multiple application vendors use different maintenance processes & pricing models, which translates into unrealised benefits of process standardisation.
Leveraging on our UK geographical reach and rich experience with more than 1000 completed projects, we address our Managed Application Services to the full cycle of application management. We serve packaged products including; Microsoft Dynamics NAV and Microsoft Dynamics CRM, Sage SalesLogix, Sage ERP, Business Objects, etc) as well as Custom Software Application Development Solutions.
Our knowledge base is fully integrated with our Service Desk, helping to support our clients in developing a complete IT strategy in order to implement a general IT action plan. Our Application Portfolio Management provides continuous assessment of existing application landscape vs. changing business environment and goals. SLA based interventions ensure continuous preventative and corrective Application Maintenance (feature enhancements, roll-outs, upgrades, new modules etc.) and Application Migration Services help align your software infrastructure to general technology and architecture direction.
